It’s one of the most popular aphorisms in business: what gets measured gets done. Whole Foods takes that simple proposition to remarkable extremes — and then shares what it measures with everyone in the company. Mackey calls it a “no-secrets” management philosophy. “In most companies,” he says, “management controls information and therefore controls people. By sharing information, we stay aligned to the vision of shared fate.” Learn more here.
Tags: devoted to measurements, employee attitude, Fast company, Gary Hamel, high-trust organization, John Mackey, morale survey, sharing information, The future of management, vision of shared fate, Whole Foods